CW Farm Vets Privacy and GDPR Policy
CW Farm Vets LLP take your privacy seriously. We hold and process personal data (names, personal addresses, telephone numbers and email addresses) for individuals who have provided this to us for a number of purposes. These purposes and the legal basis under which we hold and process the data are:
| Purpose | Legal basis |
|---|---|
| Administration of client accounts, including invoicing, medicine orders, results of laboratory testing, reminders and arranging appointments. | Contractual agreement |
| Providing information on services we offer which may be relevant to the individual or the individual’s business | Legitimate interest |
| Providing information on training courses we offer which may be of interest to the individual or others within their business | Legitimate interest |
| Following up on enquiries from the individual regarding our services | Legitimate interest |
We will not share your information with any other party, without your further express permission.
Data storage
Personal data is securely stored at data centres within the EEA. All electronic records are held on password-protected systems.
Paper records are kept at our premises in restricted access areas. Staff have access to the data and are contractually obliged to respect the confidentiality of the data.
Off-site backups are also held on secure password-protected systems within the EEA.
Data retention
We keep personal data for no longer than reasonably necessary, unless there is a statutory or regulatory requirement on us to do so.
Your rights
You have the right to:
- Request a copy of the personal information CW Farm Vets holds about you
- Correct data held that is incomplete or inaccurate
- Request the data to be erased from CW Farm Vets LLP records (so long as there is no legal reason for us to retain it)
- Restrict the processing of data (in certain circumstances)
- Have the data CW Farm Vets LLP holds transferred to another organisation (in certain circumstances)
- Object to certain types of processing such as direct marketing
For any questions relating to data protection or GDPR please contact Sophie Wilson at [email protected]
December 2020
Website Privacy & Cookies
This section explains how we handle technical data through your use of the CW Farm Vets website.
Log Data & Cookies
We collect “Log Data” that your browser sends whenever you visit our website (such as your IP address and browser type). We also use “cookies” to collect information. You can instruct your browser to refuse all cookies, however, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies to facilitate our website or perform service-related tasks on our behalf. These third parties have access to your Personal Information only to perform these tasks and are obligated not to disclose or use it for any other purpose.